Last Updated: February 12, 2026
Welcome to My ERP CRM Desk. Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website, applications, and ERP-CRM services. We are committed to transparency and responsible data handling to help businesses trust our platform.
1. Information We Collect
To provide reliable ERP and CRM services, we may collect certain types of information necessary for account access, system functionality, and service improvement.
a) Business & Account Information
- Name, company name, email address, and contact details provided during registration.
- User credentials required for secure login and account management.
- Business data entered into the ERP-CRM system such as customers, invoices, inventory, and reports.
b) Technical & Usage Information
- Device type, browser type, and operating system.
- IP address and general location data.
- Pages visited, session duration, and feature usage within the platform.
2. How We Use Your Information
The information we collect is used strictly for legitimate business and operational purposes, including:
- Providing, maintaining, and improving ERP-CRM functionality.
- Enabling secure login, account access, and customer support.
- Analyzing performance and enhancing user experience.
- Sending important service-related notifications (not spam marketing).
3. Data Ownership and Confidentiality
Your business data belongs to you. My ERP CRM Desk does not sell, rent, or trade confidential organizational or customer data.
- All stored data is protected using reasonable administrative and technical safeguards.
- Access to sensitive data is restricted to authorized personnel only.
- We use secure hosting and encryption practices where applicable.
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance platform functionality, remember user preferences, and analyze system usage.
- Cookies help maintain login sessions and improve usability.
- You can disable cookies through your browser settings, though some features may not function properly.
5. Third-Party Services and Integrations
Our ERP-CRM platform may integrate with trusted third-party services such as analytics tools, cloud hosting providers, or communication services.
- These providers process limited data only to deliver their services.
- They operate under their own privacy policies, which we encourage you to review.
6. Data Retention
We retain your data only for as long as necessary to provide services, comply with legal obligations, and resolve disputes.
- You may request account deletion and data removal, subject to legal or contractual requirements.
7. Your Privacy Rights (GDPR & Other Regulations)
Depending on your location, you may have legal rights regarding your personal data, including:
- The right to access, update, or delete your information.
- The right to restrict or object to certain data processing.
- The right to request a copy of your stored data.
To exercise these rights, please contact us using the details below.
8. Data Security
We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. However, no online system can guarantee absolute security, and users should also follow best practices for password protection and account safety.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or service-related changes. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services indicates acceptance of the updated policy.
10. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your data, please contact us:
📧 Email: support@myerpcrmdesk.com